Privacy policy

Alcura Essentials

Last Updated: September 12, 2026

At Alcura Essentials, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit or purchase from alcuraessentials.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or subscribe to our communications, we may collect information including:

Personal Information

  • Full name
  • Billing and delivery address
  • Phone number
  • Email address
  • Order and purchase details
  • Information you provide when contacting customer support

Payment Information

Payments may be processed through third-party payment providers. Alcura Essentials does not directly store your complete debit or credit card details on its servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Products viewed
  • Referring website
  • Date and time of visits
  • Website usage and interaction information

This information helps us improve website performance, security and customer experience.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm orders and payments
  • Contact you regarding your order
  • Provide customer support
  • Manage returns, exchanges and refunds
  • Improve our products, website and services
  • Prevent fraud and unauthorized transactions
  • Maintain website security
  • Personalize your shopping experience
  • Send promotional communications where permitted and where you have opted in
  • Analyze website traffic and customer behavior
  • Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to our business without appropriate notice or, where required, your consent.

3. Cookies and Similar Technologies

Alcura Essentials uses cookies and similar technologies to provide a better shopping experience.

Cookies may help us:

  • Keep products in your shopping cart
  • Remember preferences
  • Understand how visitors use our website
  • Improve website performance
  • Measure advertising campaigns
  • Provide relevant marketing and advertising

Some cookies may be placed by third-party services used by our website, including Shopify, analytics providers and advertising platforms.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

4. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and process orders.

Shopify may process information relating to your visit, account, order and transaction in accordance with its own privacy policies and terms.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Shopify and website service providers
  • Payment processors
  • Courier and delivery companies
  • IT and technology service providers
  • Analytics and marketing service providers
  • Customer-support providers
  • Professional advisers where necessary
  • Government authorities or law-enforcement agencies where legally required

We only provide service providers with information reasonably necessary for them to perform their services.

6. Marketing Communications

If you subscribe to our newsletter, promotional messages or other marketing communications, we may use your email address or other contact information to send you:

  • New product announcements
  • Special offers
  • Discounts
  • Promotions
  • Brand updates
  • Other marketing communications

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the communication or by contacting us.

Transactional messages, such as order confirmations and delivery updates, may still be sent when necessary to complete your purchase.

7. Data Security

We take reasonable administrative, technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You should also take reasonable precautions when using the internet, including protecting your account credentials and devices.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders
  • Providing customer service
  • Maintaining business and transaction records
  • Resolving disputes
  • Preventing fraud
  • Meeting legal, accounting or regulatory requirements

When information is no longer reasonably required, we may securely delete or anonymize it.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent for certain uses of your information
  • Opt out of marketing communications
  • Ask questions about how your information is used

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

10. Third-Party Websites

Our website may contain links to third-party websites, payment providers, social media platforms or other services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of those third parties before providing them with your personal information.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology or applicable requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Alcura Essentials
Website: alcuraessentials.com
Email: absaransari@live.com
Phone/WhatsApp: 03175000035